ze66's Privacy Policy

ze66 ("we", "our", or "the platform") is a trusted online casino and betting platform in Bangladesh. We believe that protecting our users' privacy is one of our highest responsibilities. This Privacy Policy ("Policy") document describes in detail how ze66 collects, processes, stores, and protects your personal information.

By using this platform, you are considered to have given your consent to the terms of this policy. If you disagree with any part of this policy, please refrain from using ze66's services. We recommend that you read this policy carefully and save a copy if needed.

Our goal is to always operate with transparency — you will always know what information we hold, why we hold it, and how we use it.

2.1 Identity Information

ze66 collects the following information during account registration:

• Full name (in Bengali or English)
• Date of birth (for age verification)
• Valid national ID card or passport number
• Mobile number and email address
• Residential address

2.2 Financial Information

The following information may be required to complete transactions:

• Mobile banking number (bKash, Nagad, Rocket)
• Deposit and withdrawal transaction history
• Payment method type and time of use

2.3 Usage Information

Information collected automatically while using the platform:

• IP address and device type
• Browser type and version
• Login and logout time for each session
• Gameplay history and betting activity
• Pages and features accessed

3.1 Direct Collection

You provide information directly when you create an account on ze66, fill out a form, contact the support team, or take part in a promotion. This information is collected voluntarily from you, and it is clearly stated in each case what information is being requested.

3.2 Automatic Collection

While you use the platform, our systems automatically collect certain technical information. This includes cookies, log files, and web beacons. This information is used to improve the platform's performance and make your experience smoother.

3.3 Identity Verification Process

To ensure security and legitimacy, ze66 conducts a KYC (Know Your Customer) process. This process may require photos of government-recognised identity documents and proof of address. These documents are used solely for verification purposes and are stored with the highest level of security.

ze66 uses your information only for the following legitimate purposes:

• Account Management: Creating, verifying, and maintaining your account.
• Financial Transactions: Processing deposits, withdrawals, and other payment activities. The minimum deposit at ze66 is ৳500 and the minimum withdrawal is ৳800.
• Customer Service: Resolving your questions, complaints, and support requests.
• Security and Fraud Prevention: Detecting unauthorised access and suspicious activity.
• Platform Improvement: Analysing user experience to improve service quality.
• Legal Compliance: Complying with applicable laws and regulations.
• Responsible Gaming: Monitoring unusual betting behaviour and providing assistance when needed.

5.1 Service Provider Partners

We use some trusted third-party services to operate ze66. These partners include payment processors (bKash, Nagad, Rocket), game software providers (such as Pragmatic Play, Evolution Gaming, Spribe, JILI, PG Soft), and cybersecurity technology providers. These organisations are given access only to the information necessary to carry out their specific tasks.

5.2 Legal Requirements

ze66 may be required to disclose information to authorities in response to a court order, government directive, or the demands of applicable law. In such situations, ze66 will always follow a policy of minimum disclosure.

5.3 Business Transfers

If there is a change in ze66's business operations (such as a merger or acquisition), user information may be transferred to the relevant parties. In such cases, we will notify users in advance.

6.1 What Are Cookies?

Cookies are small data files stored in your browser. ze66 uses cookies to remember your login status, save your preferences, and measure the platform's performance.

6.2 Types of Cookies

• Essential Cookies: Essential for the platform to function — without these the site will not work properly.
• Functional Cookies: Save your preferences and settings for a more convenient experience.
• Analytical Cookies: Analyse site usage for improvement — these collect anonymous data.

6.3 Cookie Control

You have the option to disable cookies from your browser settings. Keep in mind, however, that disabling certain essential cookies may prevent some features of ze66 from working properly.

ze66 applies industry-standard technical and organisational measures to protect your information:

• SSL/TLS Encryption: All communication between your browser and our servers is encrypted. When you see the padlock icon in your browser's address bar, you can be sure the connection is secure.
• Data Encryption: Sensitive information — particularly financial and identity-related data — is stored in encrypted form in the database.
• Access Control: Only authorised staff can access specific user information, and a log of every access is recorded.
• Regular Security Audits: Regular technical tests are conducted to identify vulnerabilities in our systems.
• Two-Factor Authentication: Two-step verification is available for added account security.

ze66 retains your information only for as long as it is needed:

• Active Account Data: Retained for as long as the account remains active.
• Financial Transaction Records: Retained for the period required by legal obligations.
• Identity Verification Documents: May be retained for a specified period after account closure for regulatory reasons.
• Communication Records: Customer service conversations are retained for a specified period.

Once the specified period has passed, your information is securely deleted or anonymised.

As a ze66 user, you have the following rights:

• Right to Access: You can find out at any time what information we hold about you and how it is being used.
• Right to Rectification: If there is any error in your information, you can request a correction.
• Right to Erasure: In certain circumstances you can request that your information be deleted, though this may not be fully possible if there are legal obligations.
• Right to Object to Processing: You have the right to object to the processing of your information for specific purposes.
• Right to Data Portability: You can request to receive your information in a structured, machine-readable format.
• Right to Withdraw Consent: For information processed on the basis of consent, you can withdraw that consent at any time.

To exercise any of these rights, please contact our support team. We will endeavour to respond to your request within 30 business days.

ze66 strictly follows a 21+ age policy. Our services are intended only for those aged 21 and above. We do not knowingly collect information from minors.

Age verification is mandatory at the time of registration. If a person registers by providing an incorrect age and this is later proven, their account will be immediately closed and the related information will be deleted.

ze66 reserves the right to update this privacy policy from time to time. If there are any significant changes, we will notify you in the following ways:

• A notice will be displayed on the platform.
• A message may be sent to your registered email address.
• The date of the latest update will be shown on the policy page.

Continued use of the platform after changes have been made will be taken as your consent to the updated policy. We therefore recommend that you review this page carefully after each change.